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Privacy Policy

Last updated: 30 July 2026

Who we are

Grayson Solar Installations Ltd (“Grayson Installations”, “we”, “us”) is a solar and renewable energy installation company registered in England and Wales (company number 12895775, VAT number 395244081). Our registered office is 57 Southend Road, Grays, Essex RM17 5NL. We are the data controller for personal information collected through this website.

The information we collect

When you request a quote or contact us, we may collect:

  • Your name and, where relevant, your company name
  • Contact details - email address and phone number
  • Your property postcode and property type
  • Details you choose to share about your project, usage or bills

We do not knowingly collect information from children, and we do not collect payment details through this website.

How we use your information

  • To prepare and send the quote or information you requested
  • To contact you about your enquiry, installation or aftercare
  • To meet our legal, accreditation and warranty obligations (for example MCS registration and Smart Export Guarantee eligibility)

Our lawful bases for processing are the performance of a contract (or steps taken at your request before entering one), our legitimate interest in responding to enquiries, and compliance with legal obligations.

Who we share it with

We never sell your personal information. We share it only where necessary to deliver our services - for example with scheme administrators (such as MCS), the Distribution Network Operator for grid notifications, equipment manufacturers for warranty registration, and providers who process data on our behalf under contract.

How long we keep it

Enquiry details are kept for as long as needed to handle your enquiry. If you become a customer, we keep installation records for as long as required by warranty, certification and legal obligations.

Your rights

Under UK data protection law you have the right to access, correct, erase, restrict or object to our use of your personal information, and the right to data portability. To exercise any of these rights, contact us at info@graysoninstallations.co.uk or on 03301 330744. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.

Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page.